Articles

 What directory do I upload my files to?

When you log into your web hosting account in S/FTP, you'll notice a directory structure that...

 About Disk Space Quotas

Each web hosting plan has a given amount of disk space assigned to it. How much disk space your...

 Uploading via Mac iWeb

Steps for publishing your files using iWeb:   1. Open iWeb and load the website you have...

 Uploading via Dreamweaver CS6

We are posting the following for customers who may be having trouble uploading files and are...

 Do you allow anonymous FTP?

For security purposes, we do not offer anonymous FTP accounts with any of our shared web hosting...

 Case Sensitivity

DeafVision servers are Unix/Linux-based. All names including logins, passwords, and...

 Uploading via cPanel's File Manager

File Manager is a free tool that comes with cPanel and is offered to our clients at no additional...

 What is my FTP / SFTP hostname?

When uploading files to your website, always use SFTP and not the default FTP protocol. FTP sends...

 What are my FTP / SFTP login credentials?

Your S/FTP login credentials are listed in the "New Account Info" email sent at the time your...

 When working on my website the server times out. How can I prevent this?

Server timeouts usually indicate that you have tripped the server's security firewall and your IP...

 SFTP Settings for Artemis Server

For all customers who are hosted on our newest Artemis server, please note the new SFTP...

 What's eating up all my disk space?

The Disk Usage Viewer utility in cPanel (under the Files section) provides an overview of the...