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15th Jan 2023
Contacting Support

We've been having issues with the support ticket system. Many tickets don't show up and our responses to those that do aren't being logged.


We're moving over to email. Please use deafvision911@gmail.com if you need to reach us for the time being. 

 

14th Jan 2023
Email Issue on Leto RESOLVED

We are aware of an email issue on the Leto server and are currently working to resolve it.

UPDATE: Issue has been resolved. Thank you for your patience. No email should have been lost during this email down time. If you have any questions, please don't hesitate to reach out to us. 


12th Dec 2022
Upgrades Planned for Metis Server

Our Metis server will be undergoing software upgrades on Saturday, February 26, 2022. We do not expect any downtime during these upgrades.

If you have any questions or concerns, please don't hesitate to reach out.

Thank you,
The DeafVision Team

22nd Feb 2022
Main Website Offline

We'll be performing some software upgrades on the server our main DeafVision website is on. At some point during this time, the website may be offline. You should still be able to access the Customer Center directly. 

If you have any issues or concerns, don't hesitate to reach out.

Thank you,
DeafVision Support Team

14th Feb 2022
Artemis to Leto Server Upgrades Now Complete

All client accounts on Artemis have been successfully migrated to our newest and fastest server, Leto. If you encounter any issues with your website (s) and/or email accounts that you think may be related to this server migration, please contact us ASAP by opening a support ticket and we'll look into it. Thank you!

15th Sep 2021