cPanel upgrades are being made on all servers. You might receive an automated notice from the server's cPanel software informing you that an AutoSSL certificate has been installed for your domain. This is a feature that has been enabled for the time being.Please don't hesitate to contact us with any questions or if you receiving any error ... Read More »
We'll be performing cPanel, PHP/MySQL and Perl upgrades on Artemis, Athena, and Eros servers early Tuesday morning, February 13th. We don't anticipate any downtime. If you are currently using outdated scripts on your website, these upgrades *might* affect your account. Should this happen, please back up your account and then upgrade your scripts ... Read More »
Friendly Reminder: When contacting DeafVision for technical assistance or billing questions, please be sure to do so through our Customer Center support ticket system. DeafVision does not use e-mail to correspond with clients. Please do not send us e-mail. We will likely not see it and if we do, we will refer you back to the Customer Center. This ... Read More »
The Nike server had a hardware issue this morning which we were able to resolve with minimal downtime.
The Customer Center ticket system will be undergoing major upgrades over the next couple of days. If you log in and see an "Under Maintenance" notice, check back later. Thank you.
Several different verions of PHP, including PHP 7, are available on all of our DeafVision servers. We do not automatically upgrade customer's PHP versions (unless version they are using has a known security vulnerability) to avoid compatibility issues with scripts customers may be running. If you would like to upgrade to the latest PHP version or ... Read More »
Friendly Reminder: If you need to contact DeafVision for technical support or if you have billing questions, you must do so through our Customer Center ticket system. DeafVision does not provide tech support through e-mail. This policy is in place for security purposes. Thank you for understanding.